PIL
Citibank
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Banking · Interior Design

Citibank

2024

Client

Citibank — Banking & Finance

Year

2024

Area

650m²

Location

Eaton Place, Nairobi, Kenya

Project Brief

Citibank

A 650m² flagship branch that strengthened brand perception and became a benchmark for Citibank's regional design language.

The Challenge

Citibank needed a branch that reflected global brand standards while feeling authentically Kenyan and welcoming to local customers.

Our Solution

We designed an interior inspired by Manyatta architecture, Kenyan vitenge patterns, and zebra-inspired lines — blending cultural warmth with corporate polish.

The Outcome

A 650m² flagship branch that strengthened brand perception and became a benchmark for Citibank's regional design language.

The Brief

A 650m² flagship branch.

  • ✓

    Reflect Citibank's global brand standards and customer experience principles.

  • ✓

    Celebrate Kenyan culture and identity through design.

  • ✓

    Create a warm, welcoming, and contemporary banking environment.

  • ✓

    Integrate functional banking operations with an elevated hospitality-inspired environment.

Our Approach

Inspired by Kenya's heritage.

Our response was to create an interior concept inspired by Kenya's rich cultural heritage and natural environment. The design drew inspiration from traditional Manyatta architecture, whose organic forms and sense of community informed the spatial experience and material palette.

Vibrant vitenge patterns were interpreted through finishes, textures, and graphic applications, introducing colour and cultural expression into the environment without compromising the sophistication of the global brand. The distinctive lines and patterns of the zebra were subtly incorporated into the design language, adding movement, rhythm, and visual identity throughout the space.

Natural materials, warm tones, and carefully curated details created an environment that felt authentically Kenyan while maintaining the elegance and professionalism expected of a global financial institution.

The result is a banking environment that successfully bridges international standards with local character, delivering a customer experience that is welcoming, memorable, and unmistakably Citibank.

Project Showcase

Project Outcome

Project Outcome 1
Project Outcome 2
Project Outcome 3

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